Privacy Policy

Our relationship with you is very important to us and we are committed to protecting the private information that you provide to us. We also want you to have the opportunity to receive interesting and useful information about Ransford Pest Control and related products and services. We understand that it is a privilege for us to be trusted with your personal information. To get full access to our services, we ask you to give us information that we understand is very important to you. Therefore, we want you to know exactly what information is collected, why we collect it, and how we protect it.

This policy covers only the information collected on the www.ransfordpc.com domain. Sites that link to or from our site are not covered by this policy. We encourage you to read the privacy policies of every site that you visit.

We are continuously improving our site and our services to you. Whenever a new feature to our service requires a change to this policy, we will post a clear notice on all the pages of our site where the privacy policy appears. The principle behind this policy and our business is to only collect information with your knowledge and consent.

The Information We Collect

This policy refers to all information collected on the www.ransfordpc.com domain. On our site, there are pages where we ask you to enter information in order to receive specific services. When you register on our site, we will collect personally identifiable information from you that may include your name, email address, billing address, phone number and credit-card information.

How We Use This Information

When you first register with us on the www.ransfordpc.com domain, we ask for your email address and your name. Once you supply this information, you will be able to receive emails about our website, general pest control issues or Ransford special offers and promotions. All information sent via email will come directly from Ransford Pest Control or Ransford Environmental Solutions, and you may call us or use the unsubscribe link in your email to remove your address from our email list at any time. We will never sell or rent your information to anyone else. All information on current and former customers is retained in our database solely for customer service, cross-marketing and accounting purposes.

Sharing and Disclosure of Information

Except as otherwise described in this Privacy Policy, Ransford Pest Control will not disclose personal information to any third party unless we believe that disclosure is necessary: (1) to conform to legal requirements or to respond to a subpoena, search warrant or other legal process received by Ransford Pest Control; (2) to protect our rights; (3) to protect the safety of members of the public and users of the service; or 4) to service or bill your account. We reserve the right to transfer personal information to a successor in interest that acquires rights to that information as a result of the sale of Ransford Pest Control or substantially all of its assets to that successor in interest. For more information see the “Changes in Our Privacy Policy” section below.

Credit/Debit Card & Contact Information

Credit/debit card information is never shared with outside parties for promotional or other purposes. When you purchase our services, we will ask for your billing address, your phone number, email address and credit/debit card information. This will be used only to process your order. Your phone number and/or email address will not be shared with outside parties and will only be used to contact you about your account or to share information about additional products and services you might find of interest. We will not share your credit/debit card information with anyone else.

Website Use & Navigation

Each time a user visits our website, certain use and navigation information is collected by our servers. This information is aggregate and anonymous. It gives us information such as the number, frequency and duration of visits to each web page, which we use to improve the content and navigation features of our website. This site uses IP addresses to analyze trends, administer the site, track users’ movements inside the site, determine which site referred users to us, and gather very general demographic information. IP addresses are not linked to personally identifiable information. This information enables us to improve the usability of our website and the products and services we offer to our customers.

Voluntary Surveys

We periodically survey our customers about the services they received and their interests. We encourage you to complete these surveys because: a) they provide us with information that helps us improve the types services we offer and the level of customer service we deliver; and b) they help us direct specific messages to you that you may find most interesting. Your participation in these surveys is always voluntary.

If and when you choose to participate in these optional surveys, you may also receive special offers via email. If you would rather not receive these special offers, simply email us at info@ransfordes.com to opt out of these communications at any time. Any information you give us by taking part in a survey will be treated with the same strict concerns for privacy as all customer information is treated.

Changes to our Privacy Policy

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at this link. If we make a change to this policy by continuing to access or use this site after those changes become effective, you agree to be bound by the revised Privacy Policy.

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